Reliable Services to Keep You Moving
Try Before You Buy with Our Test Drives
At New Tech Mobility, we understand that choosing the right mobility solution is a big decision and investment. That's why we offer both showroom and in-home test drives to help you find the perfect fit for your lifestyle. Our personalized approach ensures that you get to experience our products in real-world conditions, whether at our showroom or in the comfort of your own home. Don’t just buy a mobility device—test it out to make sure it meets your needs, comfort, and daily demands. Schedule your test drive today and take the first step toward enhanced freedom and independence.
Personalized Fitting for Your Mobility Device
At New Tech Mobility, we understand that every person’s mobility needs are unique. A proper fit is essential for comfort, safety, and ensuring the best posture and breathing, while preventing injuries caused by pressure. We take the time to personally fit each device to your specific needs, from seat width to joystick placement, ensuring a comfortable and effective solution that empowers you to live without limitations. Whether it’s for better posture or greater freedom, we are here to make sure your mobility device works for you.
Measurements To Determine Proper Fit
Accurate measurements are key to ensuring your mobility device fits perfectly, providing both comfort and safety. Our expert team is dedicated to taking these precise measurements and customizing your device to meet your specific needs:
sEAT WIDTH
The seat should be wide enough to accommodate your hips and avoid pressure wounds. However, it should not be too wide that the personal mobility device is cumbersome.
Armrest Height
The needs of the user determine the height of the armrest. The armrest adjustment should provide forearm support without undue shoulder or wrist stress.
Footrest
Your legs should rest comfortably on your footrest with thighs level and not less than a 90-degree angle at the knee.
Standover Height
Some devices require a “standover height” setting to provide proper support without movement restrictions.
Controller
Controller or joystick placement is critical for comfort and safety. Right- or left-handed. One-handed or two-handed brakes and stand-assist pressures all need to be adjusted to the user’s specific needs.
Seat Angles
Seat angles, seat dump, and back support heights and angles contribute to a user’s comfort, safety, and overall enjoyment of their newfound freedom & independence.
Delivery To Your Door
At New Tech Mobility, we know that the right mobility device is not just a purchase but an investment in your independence and quality of life. That’s why we provide White Glove Delivery Service—ensuring a seamless experience before, during, and after your purchase.
Our Raving Fan level service includes delivery straight to your door or our showroom, along with custom fitting to suit your unique needs. We offer final adjustments for maximum comfort and safety, plus hands-on demonstrations and training, so you can confidently enjoy your new device and live life on your terms.
Learn to Use Your Device with Confidence
At New Tech Mobility, we don’t just provide a mobility device—we provide you with the tools and knowledge to use it safely and confidently. Our
Doug-Tested products are selected for their design, quality, and ease of use, but we understand that some extra training can help you unlock all the unique features that make life easier. Upon delivery, we provide personalized training and guidance to ensure you know how to use, care for, and maintain your new device. As you incorporate it into your daily routine, our ongoing support is always just a phone call away, so you can enjoy your newfound freedom and independence with confidence:
Accessorize Your Mobility Device for Maximum Comfort
We know that the right accessories can make all the difference in your daily mobility experience. Whether you're looking to improve comfort, functionality, or safety, we offer a wide range of high-quality accessories designed specifically for your mobility device. Our expert team will help you find the perfect accessories to match your needs, ensuring your device enhances your independence and fits your lifestyle.
Sanitize and Maintain Your Mobility Device with Ease
Mobility devices are an essential part of daily life, used for long hours each day and in various environments, which means they can get dirty quickly. At New Tech Mobility, we understand the importance of keeping your device in top condition. We offer professional cleaning, sanitizing, and disinfecting services using high-temperature dry steam and specialized tools to reach even the most difficult areas. Our cleaning process eliminates over 97% of viruses and bacteria, helping to protect you from colds, flu, and other illnesses. Plus, our FREE Monthly Mobility Maintenance Days ensure your device is always inspected, cleaned, safety-checked, and minor repairs are done at no additional cost:
Repair & Maintenance
New Tech Mobility’s service department provides superior maintenance, service, and repairs for a wide variety of mobility devices, including manual and electric wheelchairs, walkers, rollators, and specialty equipment. As a Scoot around partner, we also offer damage assessment and repair services for many major airlines. We understand how crucial it is to stay mobile and how integral your mobility device is to your daily life, which is why we ensure you’re never without it for longer than necessary. Our service technicians provide fast assessments and repairs for most equipment brands, and we always ensure your device is cleaned, sanitized, and disinfected upon return.
"We offer both in-home and in-store service and repair."
Superior Service Before, During and After the Sale
We truly believe that the WHILL Chair is the best personal mobility device on the market—that’s why we opened New Tech Mobility! Our founder, Doug, chose WHILL because they are extremely well-engineered. We stand behind our high-quality product, and most users do not have any issues with their mobility chair after purchase. If you do, though, or simply have questions about how to get the most out of your WHILL Chair, we’re here to help!
Mark of Excellence
At New Tech Mobility, we pride ourselves on carefully selecting only the best personal mobility devices available. Our founder, Doug, refused to settle for ordinary, mass-produced devices—if a product doesn’t look great, feel comfortable, simplify life, and endure heavy use, it won’t be found in our showroom. Each of our products is expertly engineered to improve daily living, and we stand behind their quality. If you have any questions about how to maximize your new tool for freedom and independence, we’re here to assist you every step of the way.
"A wheelchair should not be a symbol of disability. A wheelchair is a vehicle to liberation and freedom; a chariot for independence." – Rick Hanse
Frequently Asked Questions
Have questions about our mobility solutions? Explore our frequently asked questions below to find the answers you need: